In a recent post I discussed the fact that people and
policies need to be on the front burner when you initiate a Master Data
Management (MDM) or Customer Data Integration (CDI) program.
Data governance (which is needed along with an integration
competency center (ICC)) often doesn’t get the commitment it should. I
noted that there are two bullets in white papers and marketing
PowerPoint slides that are oversimplified — Executive sponsorship and Business and IT involvement.
Oversimplifying these two areas is a mistake. A big one. I’ll go into more depth below.