Technology is easy, people are hard

Boston area data warehousing & BI education
March 13, 2007
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March 27, 2007
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Technology is easy, people are hard

People, process and governance issues – that’s where
companies are spending their time, energy, and money rather than on technology
according to Gartner analysts in a recent press release.

The reason is that people, through organizational, political
and cultural issues, have inhibited the creation of an enterprise-wide cohesive
BI strategy.

The results:

“Due to a lack of a cohesive strategy, many
organizations have created multiple, uncoordinated and tactical BI
implementations, which has resulted in silos of technology, skills, processes
and people,” said Betsy Burton, vice president and distinguished analyst at
Gartner. “This organizational ceiling limits business and management from
achieving business goals and leaves IT people and architects wary of supporting
BI efforts. It is not only important to understand why these disconnections
happen and the negative impact they can have on realizing the value and benefit
of BI, but that they can also increase the total cost of ownership of BI for
the whole organization.”

Silos!!! In our quest for the “single version of the truth”
we created multiple single versions of the truth. An oxymoron is there ever was
any.

I’m sure anyone else who has been in the industry for a few
years will agree – working with the technology is the easy part. It’s all the
people, process, and governance issues that go along with a BI project that is
hard.

Read the complete press release: Gartner Says
Organizations Spend Less Than 30 Percent of Their Time, Energy and Money on
Technology Issues Related to Business Intelligence
, which also includes
recommendations for building a Business Intelligence Competency Center (BICC).

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