IT people tell me they’re implementing dashboards, expecting them to
expand the use of their data warehouse/data mart environments and
unleash the terabytes of data that they have in been collecting over
the last few years. They tell me they have all the data the business
will ever need and the one key that has been lacking is the dashboard.
You might need a dashboard, but it’s not a silver bullet. If you don’t
make it part of an overall comprehensive architecture, you’re
squandering your budget. Plan your company’s enterprise performance
management (EPM) scheme first, and then worry about whether or not you
need a dashboard.