You’re breathing a sigh of relief because the hard work of your business intelligence (BI) project appears to be over. You began by carefully evaluating BI vendors, keeping business users involved in every step of the evaluation process. Based on the rankings, you selected the BI tool that best fit your company’s needs. The vendor came in and conducted some training on how to use its technology.

Now you’ve deployed the software to all the business managers and workers – hundreds of them – who will be using it. Time to relax, right?

But then you discover that something is wrong…

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